Up Tempo Trouble Shooting

UpTempo has lost the songs on my SD card. What can I do?

UpTempo uses your devices in built media library to search for and open songs on your device. Unfortunately the library can sometimes lose the link to tracks on your SD card and then UpTempo can no longer open them.

If this happens you will need to add the tracks again to your Playlist:

The safest option to ensure this doesn’t happen again is to copy any tracks which are on your SD card on to your phone.

We are working on a better solution to this issue and hope to release this update soon!

I’ve accidentally deleted all of my settings. What can I do?

Up Tempo will regularly export your Up Tempo settings to a folder on your device. This includes markers, effect settings, loop points, multitrack files etc.

IT WILL NOT BACK UP ANY AUDIO FILES INCLUDING RECORDINGS THAT YOU CREATE.

Find out more about exporting your Up Tempo settings.

Can I request a new feature?

Definitely. We keep a log of all requests and try to implement them where we can. If you have a request please get in contact with us at [email protected].

I have purchased the pro version of the app. Will this work on my other devices or will I have to purchase it again?

When you purchase an app it is linked to your (Google Play or Apple app store) account. As long as your other devices are logged into the same account, your paid licence will automatically transfer across. Note, however, that your licence won’t transfer between Android and iOS as they are separate apps on the 2 different stores (Google Play and Apple app store).